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Managed Premier Support Services

To make sure your system stays in top shape after a successful implementation, our Managed Services team provides exceptional Tier 3 support. As a Managed Services customer, you can choose the level of support you need—from getting assistance for your own system administrator to letting us handle complete system admin for you. No matter how you choose to work with our Managed Services team, you’ll be partnering with Aqxolt professionals who have years of experience and are dedicated to giving you the foundation needed to make your solution a success now—and for years to come.

Specific areas of expertise:

  • Configuration changes
  • Custom report creation
  • Data Management
  • Environment Management
  • Mobilizing functionality to offline device (Commercial Solutions)
  • Education and Tier 2/Tier 3 Escalation Point
  • Assistance with new feature implementations
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