Aqxolt ERP With Retail Advantage
Modern retailers need to operate through a range of channels efficiently to survive. Retailers need to serve customers across all sales channels – whether that’s ordering online and collecting in-store (click & collect), buying in-store or using mail order catalogues. Aqxolt ERP multi-channel software solutions allow companies to achieve cross-channel success and provide your customers with the Choice, Convenience, Consistency and Customer Service they demand.
Common issues with running multi-channel retail operations
- Lack of visibility of accurate stock levels across multiple locations and stores and availability of stock to fulfill sales orders
- Unable to capture and record key customer information as data requirements graduate from transaction details to customer details
- Not having a consolidated view of your customers – across all sales channels
- Lengthy delivery timescales in your direct sales channel
- Quickly on boarding new supplier to organisation preferred suppliers list and negotiating better termswith the suppliers
For any size business organisation having an ERP system will help improve business processes whichtakes pressure off from workforce staff so they can focus on connecting with customers, clients, suppliers and potential partners. More than that, an ERP system gives business the ability to expand resource base and extend customer reach across multiple locations and multiple points of interest without adding extra overhead.
Our customers use Aqxolt ERP for Retail to:
- Maintain logistical path of your entire workforce, from the think tank to the assembly line.
- From maintaining your inventory, to accounting for marketing costs, to reducing expenditures on distribution and transportation
- Whether you sell on a single website, multiple branded sites or online marketplaces, all transactions and their corresponding data are centrally processed and visible in real time
- Establishing Comprehensive rewards management including discounts, vouchers with multiple loyalty Programs and multiple earning and redemption promotions within different program tiers.
- Managing weight, height, colour, multi Tier discounts, cross sell or up sell or other attribute based variants/SKUs to track products. Providing ability to Configure cross-sell and up-sell—enforcing business rules while prompting agents to respond to higher-value orders.
- Enabling and Running in-store sales with strong POS (Point of Sales) Module.
- Real-time dashboards provide a complete picture of retail business. With Real-time dashboards organisation can measure KPIs and align business on common goals in a visual format.
- Support logistics scheduling Module produces an integrated distribution and load plan of a Warehouse for an efficient storage and movement of goods.
- Quickly and easily process requests to purchase goods, with easy and real time approval process.
- Create, manage and track shipments with a full 360 degree view, and respond instantly and accurately to customer delivery status requests.